Privacy Policy

This Privacy Policy explains how Global Traders (“we”, “us”, or “our”) collects, uses, stores, and shares personal and business information when you use our website and services.

We are industrial equipment and materials sourcing solution providers, based at 1st Floor Najum Building, Small Industrial Estate, Peshawar, KPK, Pakistan.

We may collect the following categories of information:

• Identity & contact data: name, company name, email, phone number, and mailing or office address.
• Trade & sourcing data: product requirements, quantities, destinations, commercial documents, and milestone updates you submit.
• Account data: login credentials and role (buyer, seller, or staff).
• Communication data: messages, support requests, and email correspondence.
• Technical data: IP address, browser type, device information, and basic usage logs needed to operate and secure the website.

We use information for the following purposes:

• Service deliveryProvide industrial sourcing and trade coordination services, review requests, and connect authorised parties.
• Account managementCreate and manage accounts, authenticate users, and maintain trade workspaces.
• Support & communicationRespond to enquiries, send service-related updates, and handle dispute documentation.
• Security & improvementProtect the platform, diagnose issues, and improve website performance and user experience.
• Legal complianceMeet legal obligations, enforce our Terms, and respond to lawful requests from authorities.

We may share information with:

• counterparties and authorised users involved in your trade workspace;
• service providers who host, maintain, or support our systems under confidentiality obligations;
• professional advisors (such as legal or accounting) when needed; and
• authorities when required by applicable law, court order, or to protect rights and safety.

We do not sell your personal information. We do not share trade documents beyond authorised participants except as described above.

Because international trade may involve parties and systems outside Pakistan, your information may be processed in other countries. We take reasonable steps to protect information consistent with this Policy.

We use reasonable administrative and technical measures to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure; please use strong passwords and protect your devices.

We retain information for as long as needed to provide services, resolve disputes, maintain business records, and meet legal, tax, or audit requirements. When no longer required, we delete or anonymise data where practicable.

Our website may use essential cookies or similar technologies for session management, security, and basic analytics.

You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. To make a request, email info@globaltraders.pk. We may need to verify your identity before responding.

Our services are intended for business users and adults. We do not knowingly collect personal information from children under 18.

Our website may link to third-party sites. Their privacy practices are their own; we are not responsible for those policies or content.

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest revision. Continued use of the services after changes means you acknowledge the updated Policy.

For privacy questions or requests, contact us using the details below.